Privacy Policy

This Privacy Policy describeshow your personal information is collected, used and shared when you join or attempt to join Viden Property as a client and when you visit or make a purchase from Viden Property or our website

The Personal Information we collect

When you join as a client we ask for personal information from you such as, but not limited to, your name, address and date of birth and will request proof of identity should you decide to become a client. Additionally, when you visit our site we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the site, we may collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as “Device Information”.

If and when we collect Device Information we may use the following technologies;

Cookies; are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable them should you choose to do so then please visit

Log files may track actions occurring on the site, and may collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

Web beacons, “tags”, and “pixels” are electronic filed used to record information about how you browse a site.

Additionally, when you make a purchase or attempt to make a purchase through the Site or, for example, through email correspondence, in person or any other means, we may collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this information as “Order Information”.

When we make reference to “Personal Information” in this Privacy Policy, we are talking about all forms of information in regards to clients (potential clients or anyone else inquiring for information or viewing our site) that is considered to be of a “personal” nature, including, but not limited to, Device Information and Order Information. 

We will check Personal Information provided against third party sourced information to ensure the information provided by you is accurate and true – we do this to ensure compliance with Anti-Money Laundering 2007 Regulations.

For information regarding AML regulations and the reasons for why we require certain information from you please visit this site;

How we collect and use your Personal Information;

We use the Personal Information that we collect generally to fulfill any orders placed through either the website or any other means (including, processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations or receipts).

We may also use this information to help us screen for potential risks and fraud (in particular, your IP address and personal identity information) and more generally to improve and optimise our site, products and services (for example, by generating analytics about how our customers browse and interact with our site, and to assess the success rate of our marketing and advertising campaigns and materials).

Additionally, we use this Personal Information to:

  • Communicate with you.
  • Screen our orders for potential risk or fraud.
  • Screen our clients for potential risks and/or fraud.
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products and services.
  • Comply with governmental regulations and legislations including Anti-Money Laundering 2007 & the Terrorism Act 2000.
  • Ensure safety and security for our business and those who choose to work with us.

Sharing your personal information;

We may share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:

Finally, we may also share your Personal Information with Government Authorities to comply with applicable laws and regulations, to respond to subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights. 

Behaviours marketing and advertising:

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) educational page at;

You can Opt-In to our targeted advertising when registering to become a client. Alternatively, you can Opt-Out of targeted advertising by: contacting us through the contact information provided below.

Your Rights:

If you are a European or UK resident, you have the right to access or obtain a copy of the personal information we hold about you and to ask that your personal information be corrected, updated or deleted. If you would like to exercise this right, please contact us through the contact information provided below.

Additionally, if you are a European or UK resident we note that we are processing and utilising your information in order to fulfill contracts we might have with you (for example, if you make an order through our site), or otherwise to pursue our legitimate business interests. Additionally, please note that your information may be transferred outside of the UK and Europe, Including to Canada and the United States.

Data Retention

We will maintain your Personal Information for our records unless you ask us to delete this information or 5-10 years after our business relationship has concluded dependant upon legal requirements.

Please be advised that we are required by law to store information held about those who we have conducted business with for 5 years from the conclusion of our business relationship. We do this to comply with Anti-Money Laundering 2007 and the Terrorism Act 2000.

Changes to the policy

We may from time to time update this Privacy Policy for example, when changes to our practises demand we do so, or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, or if you have questions or would like to make a complaint, please visit our website at or contact us via email at

Thank you for taking the time to read our Privacy Policy, if you would like to be our client then please do not hesitate to get in touch. We look forward to working with you.